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To start the return process for your order, please enter your email address or phone number and the order number below.

Returns policy

We hope you are delighted with your order. However, if you are not happy with a product you will have 14 days from receiving your order to notify us. To be eligible for a return, your item must be unused, in its original packaging and in the same condition that you received it. The cost of returning the items will be your responsibility. You will get a full refund for the items but not the original shipping.

In the unlikely situation that you receive an item that is damaged or faulty, we will give you a full refund, including the cost of returning the item to us for a period of 6 months from delivery of the item.

 

How to return an item to us:

Enter your order number and email address in the fields above and click Start

Follow the instructions and select the items you want to return

You will get a confirmation email with the guidelines for returning the items to us once the return request is approved

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed. We will notify you by email and refund the amount back to your credit or debit card within 14 days.