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Beating blood cancers since 1960
Beating blood cancer
since 1960
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Delivery

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Delivery

 

Destination

Cost

  Delivery time

UK & Scottish Highlands standard

£3.99

  Within 7 days

UK & Scottish Highlands standard, order over £50

Free   Within 7 days

UK mainland next day

£5.99

  Next working day (for orders placed before 12noon)

Channel Islands

£6.99

  Within 2 weeks

Ireland

£12.99

  Within 2 weeks

EU

£14.99

  Within 2 weeks

Rest of the world*

£30

  Within 2 weeks

*Orders to the rest of the world must be placed over the phone. Please call 020 7504 2215 (9am-5pm, Mon-Fri) to place your order.

Frequently asked questions about delivery

When will I receive my order?

UK orders placed with standard delivery should arrive within 7 days.

UK orders placed on next day delivery before 12noon will arrive the following working day.

* Please note next day delivery is only available Monday - Thursday.*

International orders can take up to two weeks.

Do I need to be in to sign for my order?

If your order is delivered by courier it will require a signature. If you are not in to receive the order, the courier will leave a card with instructions to arrange for a redelivery.

Can I track my order?

Orders that weigh over 2kg will be sent via Royal Mail or Yodel tracking service.  If you gave us your email address when you placed your order we will send you an email to let you know that your goods are on their way, the tracking number and the website address to monitor your order’s progress.  If your order has been sent by Royal Mail’s postal service you will receive an email to advise that your goods are on the way, there will be no additional tracking information in the email.  These updates will only be sent to valid email addresses.

For additional enquiries please contact our Supporter Engagement Team on 020 7504 2215 or info@bloodwise.org.uk

Who can I contact if I have any questions about my order?

If you have any questions about your order please read our FAQs or contact us on 020 7504 2215 (9am-5pm, Mon-Fri) or at customerservices@bloodwise.org.uk